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Jet2holidays sets deadline for agents to transition to self-serve platform for amendments

Operators
Rob Gill
28 March 2025

Jet2holidays will require agents to use its self-service online platform for most post-booking changes to clients’ holidays from next month, and has started guiding agents towards its self-service tools.

jet2_jet2holidays_tailfin_aircraft_iStock-2117377980 (Credit: iStock)

Jet2 is shaking up the way agents get in touch (Credit: iStock)

In an email sent to agents, seen by TTG, Jet2holidays said it was giving the trade “an easier, faster way to book and update your customers’ holidays online”. The tour operator said that from 9 April, agents “must self-serve” using the online Manage My Booking portal for a range of post-booking changes.