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More than half of travellers want greater flexibility

Air
James Chapple
13 October 2021

Cost and flexibility will be key to travel’s emergence from the Covid crisis, a new Skyscanner survey of some 24,000 travellers has revealed.

As of November, flights from the UK to the US have recovered to 92% of 2019 levels

Brits are continuing to prioritise spend on travel

The air fare search platform’s “Horizons – emerging traveller behaviour” survey polled people across eight countries, including the UK, and found low pricing was the main incentive encouraging people to book, closely followed by a demand for greater flexibility.


Nearly six in 10 respondents (58%) said they wanted more flexible ticket options, with demand for new travel insurance product covering Covid-19 also proving to be strong .