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New fraud warning issued as complaints against travel firms rise

Regulation
Sophie Griffiths
30 December 2015

Abta has sent out a warning over the dangers of booking with fraudulent travel companies, as the peak booking season gets underway.

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Hays COO Jonathon Woodall-Johnston said the system will prevent chargebacks by doing all address checking at the point of sale

In a release, the association said it wanted to remind consumers about the “risks of booking their flights and holidays on fake websites.

It comes after Abta said it had seen an increase in the number of customer enquiries reporting fraudulent travel company websites.

The association added that it was “particularly concerned that in the run up to the popular booking season in January, members of the public looking for a bargain may be duped by fraudsters”.
 
“For the small expense of setting up a website, unscrupulous scammers are ripping off members of the public for large sums of money,” it said.