The increase was driven by a number of factors including an 18% rise in traffic to 106 million passengers, a five percentage point increase in load factor to 93% (up from 83% two years ago) and a 1% drop in average fares to €46 after unit costs fell 6%.
Additionally, the airline has launched a new website and mobile app in October while five-year pay and conditions deals have been agreed with all 84 pilot and cabin crew bases.
