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Securing ID for new easyJet staff ‘took longer than ever anticipated’

Air
Will Payne
14 June 2022

EasyJet has apologised to holidaymakers who have been impacted by flight disruptions and cancellations over the past few weeks. 

Sophie Dekkers, easyJet chief commercial officer, was questioned by MPs on Tuesday (14 June)

Speaking to the Business, Energy and Industrial Strategy (BEIS) committee on Tuesday (14 June) during an investigation into the causes of recent airport delays, Dekkers opened by apologising for easyJet’s recent cancellations.

"We haven’t got it right and we need to get it right," she said. "The key challenge for us is around the recruitment process and the ID checking. We have 142 crew ready and trained to go online who don’t have ID passes.