Sustainability is a buzzword on everyone’s lips these days, but what does it mean for us travel agents?
After all, many of our products involve our clients taking long, highly polluting flights, and many previously remote destinations are seeing irreversible change to their environment and communities.
When I approached Swords Travel owners Mark and Stuart and asked if I could investigate how we as a company could promote sustainability, they jumped at the chance. Like me, they were unsure of how it fully impacts us and how we conduct our business.