How biometrics is reshaping the travel experience

Over the past decade, technology has accelerated the transformation of travel and empowered all players in the industry in their quest to deliver a frictionless travel experience for their customers.

One of the key areas of innovation in this space is removing the hassle from the different checkpoints passengers go through in airports, train stations or even at hotel receptions.

Security checks at airports or in train stations have traditionally led to lengthy queues and unnecessary hold-ups, often causing stress when travellers should be looking to unwind.

But today’s technology is helping to expedite passenger checks and create a relaxing and secure environment. In particular, leveraging the unique physical biometric data of customers for identification is leading the change against traditional methods of border control and station management.