The technology provider has insisted that it will support its customers during the coronavirus crisis.
Agents working from home can leverage vTarsc – a front and back-office management system, which features a detailed reporting module and the ability to set specific client reminders with the diary function.
Additional resources include the VOIP telephony solution, which enables agents to route their calls to any location at any time.
The firm said: “During this difficult period for the travel industry Vertical Systems are supporting our customers by providing a more flexible way of working.
“VTarsc gives you the freedom to work from any location on any device. So if the worst were to happen, your staff can be enabled to work from home within minutes.
“Vertical Systems is operating as usual during the government lockdown. Over the past two weeks, we have been working hard to ensure our teams can work from home to continue to give any support needed.”