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Thomas Cook 'still committed to independent agents' – Fankhauser

Hotels
James Chapple
10 June 2019

Thomas Cook boss Peter Fankhauser has told TTG the operator remains committed to selling though the trade, while acknowledging Cook has a lot of work to do to restore confidence among the UK independent travel agent community.

Thomas Cook Peter Fankhauser Web.jpg

Last year, Cook embarked on price trials in the UK and confirmed in December it would end price parity, attracting criticism from independents, with one accusing Cook of “alienating” the very people “who have had its back” in recent years.