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Three airports told to improve disabled access but overall UK picture improving – CAA

Air
Gary Noakes
25 June 2025

Heathrow’s Terminal 3, Edinburgh and Glasgow Prestwick airports have been criticised in a new report on accessibility, but 25 others have been given the seal of approval.

wheelchair, accessibility, inclusion (Credit: iStock)

The taskforce aims to overcome obstacles disabled passengers face when travelling (Credit: iStock)

The report rates 14 airports as "good" and 11 as "very good", with Heathrow, Edinburgh and Prestwick "needing improvement". Nearly 2% of passengers – 5.5 million – requested assistance at UK airports last year.

The CAA said: “With more people travelling through our airports, and more of these people requesting assistance services than ever before, the latest report from the regulator shows that the majority of airports rated positively, but three airports need improvement.”