“You’re not a doctor and even if you are a doctor, you’re not my clinician so you haven’t got a clue,” said Matthew Campbell-Hill, chair of the government’s disabled persons transport advisory committee.
“Don’t challenge us, it ruins people’s holidays," Campbell-Hill told delegates at TTG’s Fairer Travel Diversity Forum on Wednesday (5 July).
Technology and media consultant Campbell-Hill urged delegates to follow British Airways’ example by adding a page to its website setting out what customers should expect from the airline.
