Skip to main content

Tui's top tips to help agents cater for the LGBT+ market

Training
Will Payne
23 August 2023

Agents shouldn’t shy away from conversations – or being afraid of saying the wrong thing – when catering for the needs of their LGBT+ clients, Tui’s head of brand has told TTG.

Almost half of LGBTQ travellers have experienced discrimination due to their sexuality

Ahead of the Manchester Pride Festival this weekend, which Tui is sponsoring, the business has outlined to TTG its top tips for agents looking to break into the LGBT+ travel market – as well as its advice on how they can better cater for LGBT+ travellers.

Toby Horry, Tui’s head of brand marketing, revealed how the opportunity to sponsor Family Pride MCR came from Tui’s internal equality, diversity and inclusion network group, which was set up to allow staff to have conversations with senior executives about how the company can become more inclusive.