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US strengthens airline compensation rules pledging to 'take out the haggling'

Government
Gary Noakes
4 November 2024

New US airline compensation rules will mean quick refunds for disruption and compensation too for ancillary sales that do not live up to promise – and UK carriers need to take note.

The US's new rules could have implications for UK passengers (Credit: iStock / Xavier Marchant)

The US Department of Transportation’s (DoT) new regulations, which took effect last month, mean passengers on scheduled domestic or international flights – including those on foreign airlines – are now entitled to automatic cash refunds for cancellations for “significant changes” to flights. Rules also include compensation for ancillaries such as baggage fees.

The rules apply to “a scheduled flight to, from, or within the United States” and to a “foreign air carrier”, meaning UK airlines will be affected. However, refunds are only payable if passengers do not accept alternative transportation or travel credits, which will rule out UK travellers.