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'We all have a vested interest to ensure travel is truly accessible for all'

Accessibility
Susan Deer
21 November 2025

Catering properly for people's assisted travel a duty incumbent on everyone in travel, and makes sound business sense too, writes Abta's director of industry affairs Susan Deer for TTG.

A wheelchair user takes a picture while travelling in an Asian city
(Credit: iStock / CG Tan)

Deer: ensuring better accessible travel experiences is good business sense (Credit: iStock / CG Tan)

At some stage of our lives, most of us will be affected by some form of disability or health issue which mean that we will require assisted travel support. We all have a vested interest to ensure that all of us can have access to travel and holiday arrangements.

Here at Abta, we want everyone – regardless of circumstance and ability – to be able to travel with confidence and for the experience to be as smooth as possible. However, if you are disabled or have other assisted travel needs, this can turn out to be easier said than done.