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'Hybrid' agency Experience It Now Travel targets 100 more homeworkers in 2025
The Sussex-based agency took on more than 100 homeworkers in 2024, and hopes to repeat the feat this year while also growing its retail estate
Homeworking agency opens first retail store with ‘sentimental’ backstory
Travology Travel has announced the Yorkshire agency as the first retail store in its collection. 
Agents hail Grecotel as client expectations for luxury European trips rise
Elite advisors praised the Greek hotel brand for meeting the standards of their customers during an exclusive lunch event. 
Tui accused of violating its own animal welfare policy by selling attraction with pregnant orca
World Animal Protection (WAP) raised concerns after it discovered Morgan, Loro Parque’s only female orca, was still participating in shows this month even though she is heavily pregnant
Luxury operator Captain’s Choice to step up UK travel trade presence
Australian firm hopes to work with luxury travel agents to sell its escorted tours
Off Broadway Travel acquires south London agency Travel Designers
It follows Travel Designers owner Nicholas McKay’s decision to step back from day-to-day running of his agency and transition towards retirement after 25 years
Five top trends cruise agents need to know – from Carnival UK's sales chiefs

1. Cruise prices are higher – but customers are happy to pay

It might have been a bit of a slow start to peaks, but one trend that’s emerged in the overall market is a rise in pricing, and cruise is no exception.

Gavin & Stacey star Melanie Walters lights up new Sam Smith Travel store opening in hometown
Melanie Walters, best know for her star turn as Gwen in the BBC’s hit sitcom set in Wales and England, popped by Sam Smith Travel’s new store in Mumbles at the weekend for its official opening
New travel app promises to halve luxury advisors’ workload
The Luxurist claims it could save luxury advisors hours on itinerary planning and give access to thousands of hotels.
InteleTravel agent lands €150,000 booking for 234 people – just two years after career switch
Dublin-based Lucille Furlong pitched the idea of taking students from the Starstruck Dance Academy, where her son is enrolled, to Disneyland Paris after realising how lucrative it would be to book overseas trips for them
Top advisors showcase perks of elite club in TV show
Leslie Tillem and Curtis Parris share the benefits of membership in the exclusive travel advisors’ network after appearing in a new reality TV show.
Grecotel steps in to cover agency's £250 bill for broken window after reading TTG story
UK sales manager Liz Shaw told TTG the hotel chain plans to make more ’random’ gestures of goodwill in the coming months as part of efforts to support travel agencies in the UK and Ireland
Agent reveals ambition to grow shop network to 10 by his 40th birthday
JF Travel owner Jonny Fielding has told TTG he wants to open a new shop every year for the next seven years to grow his network to 10 by the time he turns 40
Welsh agency Sam Smith Travel to expand to third premises next year
Ocky White Travel owner Mark White, who acquired the Sam Smith brand during the pandemic, talks TTG through the next steps for the revitalised agency
Si Morris-Green: 'Classic Collection is back, and our ambition is limitless'
Classic Collection’s B2B director talks TTG’s Ilaria Grasso Macola through the changes at the brand, and how it will elevate its service to agents in 2025
'Escape to the Country helped us find the perfect location for our new branch'
Agency owner Angie Akister decided earlier this year to relocate her agency from Southend to the Norfolk-Suffolk border and open her first bricks-and-mortar shop
Michael Vinales hints at possible next move after leaving Olympic Holidays
Former Olympic Holidays managing director Vinales tells TTG he will take a break with his family over the Christmas and New Year period before pursuing a new role – potentially a consultancy post – in the travel industry
'Our evolution has only just begun', says confident Crystal boss
The luxury cruise line has announced an order of three new-build ships by 2032.
'I've sold nearly 2,000 cruises – here are my top tips for other agents'
Tui’s Rachel Liversidge shares the secrets of her success
Storm Bert: 'We're a little soggy but we're here to stay', says travel agency boss
Traveltrail director Charlotte Barnett will not move her agency business somewhere despite being hit by Storm Bert floods at the weekend
Carrier to launch exclusive business course for advisors after inaugural summit
The luxury travel company unveiled its plans for 2025 at its first ever summit on Monday.
Tui agent reveals 2,000th cruise booking celebration plans
Assistant store manager Rachel Liversidge, who has spent 24 years with the travel giant, has sold an average of 75 cruises a year. Yet, she reckons she has only personally sailed on a cruise ship ’five or six’ times
Agency unable to book flights for 10 days after £40,500 Iata billing 'error'
Bryan Somers Travel director Linda Millar told TTG she remains in the dark after receiving the bill for more than £40,000, warning it was enough to send a small business under if not rectified promptly
TV winner Alfie Watts joins Off Broadway Travel on special trip to Mauritius
The Race Across the World winner teamed up with the luxury agency for an important cause.