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In depth

‘Accessibility is seen as a hassle’ – now one country is on a mission to drive change
Paralympian Ade Adepitan says too many in travel believe customers with accessibility needs “means extra work”
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Agents to gain India booking boost as Virgin Atlantic signs deal with IndiGo
New deal with IndiGo gives agents access to 36 Indian cities and seamless connections via Virgin Atlantic flights
When they tell you they haven't got a budget, and five other things that make agents scream internally
From impossible demands to disrespectful behaviour, what are clients doing that drives agents up the wall?
All change: how and why travel to Europe is poised for a reset
Despite recent efforts to forge closer post-Brexit ties between the UK and the EU, a new reality for British travellers awaits with biometric checks and visa waivers on the horizon
InteleTravel recruits Kelly Cookes from The Advantage Travel Partnership
The Advantage Travel Partnership has lost its chief commercial officer Kelly Cookes to InteleTravel, where she will take on the new role of commercial director from 1 September
Tui River Cruises vows to ‘always’ invite independents onboard to see new products
The adults-only line is set to launch Tui Bahareya and Tui Aria in the next 12 months to meet growing customer demand for itinerary programmes
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Watchdog to probe Kuoni parent Dertour’s deal to buy Hotelplan
Switzerland’s competition authority is to investigate whether the purchase of Hotelplan by Kuoni’s parent company Dertour would create an unfair monopoly for consumers in Switzerland following the announcement of the deal in February
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Jetline Travel’s £4.7 million debts outlined in creditors’ report
Unsecured creditors owed part of the £4.7 million debt run up by Jetline are unlikely to receive any payments, administrators say, with only Barclays likely to receive the full amount owed and staff being the only preferential creditors
A life of luxury? What it takes to be a premium agent in 2025
Should you offer appointments? Are you available 24/7? Find out what it takes to be a luxury agent in 2025
How Kuoni is helping your clients see Sri Lanka with fresh eyes
One operator’s itineraries now feature more original experiences and community-led initiatives, thanks to tighter links with its charitable foundation
Is this Australia's best state for adventure seekers?
This year a sprinkling of movie magic – including a digitally remastered Crocodile Dundee – will offer your clients extra incentive to sample the NT’s experiential product
SeaDream Yacht Club hails 'vital' trade as it looks to gain greater UK market foothold
Tower Bridge raised as luxury mega-yacht arrives to court media
Tens of thousands to benefit from scheme incentivising people to opt out of hotel housekeeping
Just a Drop has detailed the success of a project with Park Plaza Hotel Group where guests opt out of housekeeping and donate in return for incentives, including restaurant vouchers
Tui, Riviera Travel, MSC Cruises: all the latest travel trade people moves
Moves this week include Attraction World Group chief financial officer Joe Hyland taking the top job, while MSC Cruises hires former Balkan Holidays RSM Natasha Smith
Sail in Greece plans fleet expansion after making waves with the trade
Sail in Greece noted around 70% of customers aged between 18 to 35 booked direct, while around 90% of clients aged 50 and above booked through agents
“My client's partner proposed in front of penguins for £24,000 – here’s what happened next”
Ross Johnson, founder of Travlux, chose Ponant to be his first ever Antarctica booking after being wowed by one its educational trips. 
Attraction World names new chief with bosses Nicholls and Mahoney set to depart
Attraction World Group has named Joe Hyland as new chief executive after the former post holder and chief commercial officer leave the business, with both remaining tight-lipped about their future plans
Marella Cruises details return to Tunisia in winter 2026/27 programme
Tui’s UK cruise brand is to return to Tunisia after an absence of more than 10 years in the 2026/27 season, with several new ports also confirmed by Marella Cruises
Inside the ultra-luxury Moroccan riad your clients need to know about
A new riad in Marrakech could act as the catalyst for suggesting clients take a very special and stylish short break to this most vibrant of cities.
'He really wants to move the needle': Prince Harry's travel charity chief lays out 50-year vision
In a rare interview, Travalyst chief executive Sally Davey tells Ilaria Grasso Macola why Prince Harry’s sustainable travel charity is focusing on projects that will have a lasting impact over the next 50 years
EasyJet holidays puts first-ever Cairo packages on sale
Jules Verne to target 'Queenager' market with new touring partnership
Jules Verne has teamed up with NOON, the online community for women over 45 to offer tours targeted at this age group, saying there is a gap in the market and encouraging other operators to consider it
'One of the best things to have happened in cruise', and five other Clia conference takeaways
TTG’s Harry Kemble headed to Southampton this week to bring agents all the latest from the cruise sector – including a show of strength by one major player, and a worrying sustainability admission from another
Travel's 'big three' lay their cards on the table as peak summer beckons
With travel’s three largest operators now commanding nearly 50% of the Atol market, the fortunes of the few increasingly shape the environment in which the rest operate. Gary Noakes explores pre-summer trading
Why this Dutch city should be on every agent’s radar
The arrival of a new hotel in an under-appreciated city is the perfect excuse to divert your clients from Amsterdam