Skip to main content

Independent

Winner Joanne Anderson (right) with Hays retail and training director Jane Schumm
Hays Travel unveils new festive 'Big Thank You' giveaway
Irene Hays confirms launch of festive giveaway after Joanne Anderson revealed as latest Big Hays Travel Thank You winner
Cruise agents have welcomed the lifting of the UK government's cruise ban (Credit: iStock)
Creativity key to successful wave period amid cost of living crisis
Despite the colder weather and soaring prices, agents tell TTG they are confident the 2023 wave booking season will be a key turning point in the sector’s fortunes
The conference is being held in Portugal's third city, Braga
'Financially healthy, emotionally wobbly' customers 'a concern'
Aito members told they’ll have to invest more time in talking customers into parting with their cash post-Covid, despite many having the cash to spend
Ice_cream.jpg
Agent urges travel to reach ‘gold standard’ for accessibility and inclusion
The Wheelie Good Travel Company founder Jon Fletcher launched his Triple A Award to recognise travel companies that champion accessibility
Jet2holidays' head of trade Alan Cross
Jet2holidays trade team poised to return to full pre-Covid complement
Three new faces to restore operator’s field sales and sales support team to 18
FRAUD iStock_000082272323_Medium
Cost of living crisis could prompt uptick in holiday fraud, agents warned
Consumers likely to be more susceptible to ’too good to be true’ offers over the coming months, according to Jet2holidays’ fraud and chargeback manager
Alan_Cross_Jet2holidays_Jet2_new_headshot.jpg
Jet2holidays primed for surge in non-retail trade business post-Covid
Head of trade Alan Cross expects Jet2’s homeworking and call centre agent business to increase against retail as more people return to the industry full-time
Barry Coatman popped the question after Seaside was named one of Jet2's top sellers
Will you marry me? Agent's partner pops the question at Jet2holidays conference
Seaside Travel boss Nicola Park’s long-term partner Barry Coatman popped the question after the agency was named one of Jet2’s top sellers in the north of England
L-R: Nicola Park, Lloyd Cross, Vim Vithaldas and Don Bircham
Staffing set to be biggest barrier to peaks rebound
Agent panel tells Jet2 conference ‘getting staffing right’ will be key to turn-of-year sales
Tim_Harden_Harden_Holidays_manager.jpg
Agency launches student mentorship scheme to ‘nurture future talent’
Dartford’s Harden Holidays started the initiative following an influx of requests for work experience placements
Tim_Harden_Harden_Holidays.jpg
Agency swoops in to save wedding from ‘spiralling out of control’
Harden Travel booked 27 people to Jamaica to celebrate a wedding – after the initial request was for a four-person flight to the Caribbean island
Marshall Travel, Geraldine Marshall director
Family-run agency to move into first high street premises
Marshall Travel director Geraldine Marshall told TTG it was her family’s dream to expand their businesses into multiple high-street outlets
Weir Travel's three branches are preparing for closure
High street agency closes after 35 years following 45% rent hike
Oundle Travel closed its doors for good earlier this week after it was hit by ‘unacceptable’ rent increases
Hays North West managing director Don Bircham
Agency to reward staff with up to £1,000 pandemic bonus this Christmas
Hays Travel North West staff who worked through the pandemic from the outset will each receive £1,000 this Christmas, with bonuses of £500 and £250 for those who joined from January 2021 and January 2022 respectively
Ocean-Florida---Family-in-surf.jpg
Agents brace for 'steady' peaks as cost of living bites
January bookings bonanza unlikely as Brits weather cost of living crisis, agents tell TTG
AX20-FL128R.JPG
Apex deployment ‘a massive opportunity for agents to boost sales’
Speaking to TTG, Celebrity Cruises’ vice-president and managing director EMEA urged agents to sell the vessel by highlighting brand differentiation rather than price
The fly-and-flop enquiry... that turned into a £27k cruise booking
Karen Bancroft, travel manager at West Yorkshire-based Keir Woodward Travel, secured the booking after a customer initially opted for a "usual sun holiday"
EasyJet holidays said it wouldn't pass the cost of offsetting onto customers (Credit: easyJet holidays).jpg
EasyJet holidays launches ‘Orange Friday’ trade promotion
Every Thursday and Friday for four weeks the operator will offer agents the opportunity to save their customers up to £200
Petherbridge said he expects the government's additional £5 billion in retail grants to extend to travel agents
Why these agents are feeling hopeful despite the economic downturn
Despite ongoing political confusion and fears over the growing cost-of-living crisis, some agents have remaining positive of a continued upturn in business
Hays_Travel_winner.jpg
Agent bags £1,000 and New York trip through Hays competition
Emily Richards from Yate won the October installation of the agency’s competition
221017-204618-PTA.jpg
Personal Travel Agents emphasise local credentials
Personal Travel Agents unveil raft of initiatives at Malta conference
Sheena Whittle, head of The Personal Travel Agents at Co-operative Travel
Personal Travel Agents optimistic after record year
Midcounties Co-op homeworkers optimistic about 2023 despite ’tough winter’ ahead
The store opened on 10 October
Flight Centre reopens Ealing Broadway store
To mark the reopening, Ealing residents have been given £200 off their next holiday when booked in store
Agents will be hoping for a peaks that will reignite flagging travel sales (Credit: Aliko Sunawang / Unsplash)
Brits showing 'huge appetite for travel' despite 'dire economic backdrop'
The Advantage Travel Partnership said 94% of its members have booked holidays for new customers ahead of the October half-term