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Independent

Hays Travel unveils new festive 'Big Thank You' giveaway
Irene Hays confirms launch of festive giveaway after Joanne Anderson revealed as latest Big Hays Travel Thank You winner
Creativity key to successful wave period amid cost of living crisis
Despite the colder weather and soaring prices, agents tell TTG they are confident the 2023 wave booking season will be a key turning point in the sector’s fortunes
'Financially healthy, emotionally wobbly' customers 'a concern'
Aito members told they’ll have to invest more time in talking customers into parting with their cash post-Covid, despite many having the cash to spend
Agent urges travel to reach ‘gold standard’ for accessibility and inclusion
The Wheelie Good Travel Company founder Jon Fletcher launched his Triple A Award to recognise travel companies that champion accessibility
Jet2holidays trade team poised to return to full pre-Covid complement
Three new faces to restore operator’s field sales and sales support team to 18
Cost of living crisis could prompt uptick in holiday fraud, agents warned
Consumers likely to be more susceptible to ’too good to be true’ offers over the coming months, according to Jet2holidays’ fraud and chargeback manager
Jet2holidays primed for surge in non-retail trade business post-Covid
Head of trade Alan Cross expects Jet2’s homeworking and call centre agent business to increase against retail as more people return to the industry full-time
Will you marry me? Agent's partner pops the question at Jet2holidays conference
Seaside Travel boss Nicola Park’s long-term partner Barry Coatman popped the question after the agency was named one of Jet2’s top sellers in the north of England
Staffing set to be biggest barrier to peaks rebound
Agent panel tells Jet2 conference ‘getting staffing right’ will be key to turn-of-year sales
Agency launches student mentorship scheme to ‘nurture future talent’
Dartford’s Harden Holidays started the initiative following an influx of requests for work experience placements
Agency swoops in to save wedding from ‘spiralling out of control’
Harden Travel booked 27 people to Jamaica to celebrate a wedding – after the initial request was for a four-person flight to the Caribbean island
Family-run agency to move into first high street premises
Marshall Travel director Geraldine Marshall told TTG it was her family’s dream to expand their businesses into multiple high-street outlets
High street agency closes after 35 years following 45% rent hike
Oundle Travel closed its doors for good earlier this week after it was hit by ‘unacceptable’ rent increases
Agency to reward staff with up to £1,000 pandemic bonus this Christmas
Hays Travel North West staff who worked through the pandemic from the outset will each receive £1,000 this Christmas, with bonuses of £500 and £250 for those who joined from January 2021 and January 2022 respectively
Agents brace for 'steady' peaks as cost of living bites
January bookings bonanza unlikely as Brits weather cost of living crisis, agents tell TTG
Apex deployment ‘a massive opportunity for agents to boost sales’
Speaking to TTG, Celebrity Cruises’ vice-president and managing director EMEA urged agents to sell the vessel by highlighting brand differentiation rather than price
The fly-and-flop enquiry... that turned into a £27k cruise booking
Karen Bancroft, travel manager at West Yorkshire-based Keir Woodward Travel, secured the booking after a customer initially opted for a "usual sun holiday"
EasyJet holidays launches ‘Orange Friday’ trade promotion
Every Thursday and Friday for four weeks the operator will offer agents the opportunity to save their customers up to £200
Why these agents are feeling hopeful despite the economic downturn
Despite ongoing political confusion and fears over the growing cost-of-living crisis, some agents have remaining positive of a continued upturn in business
Agent bags £1,000 and New York trip through Hays competition
Emily Richards from Yate won the October installation of the agency’s competition
Personal Travel Agents emphasise local credentials
Personal Travel Agents unveil raft of initiatives at Malta conference
Personal Travel Agents optimistic after record year
Midcounties Co-op homeworkers optimistic about 2023 despite ’tough winter’ ahead
Flight Centre reopens Ealing Broadway store
To mark the reopening, Ealing residents have been given £200 off their next holiday when booked in store
Brits showing 'huge appetite for travel' despite 'dire economic backdrop'
The Advantage Travel Partnership said 94% of its members have booked holidays for new customers ahead of the October half-term