Speaking at the Jet2holidays conference on Wednesday (16 November), the operator’s fraud and chargeback manager Liz Holloway said hard-up consumers were likely to be more susceptible to "too good to be true" offers over the coming months.
Holloway said fraudsters would look, in particular, to "exploit" smaller businesses that have less fraud prevention infrastructure. She highlighted several key trends agents should be vigilant to, including an increase in fraudulent bookings being made over the phone rather than online.
