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Independent

Gold Medal unveils 'biggest-ever' mini peaks campaign
The initiative offers a variety of new tools, products and incentives to help agents capitalise on a reported ’resurgent’ demand for travel
Membership organisations move to ease cost of living pressures
Abta, Aito and Advantage to allow members to pay in instalments to help alleviate growing cost of living crisis concerns this winter
Hays Travel to pay staff member's bills for six months
Head office recruitment team member Rachel Lovstad won a £5,000 cruise during August’s draw
Barrhead to create 50 new jobs with apprenticeship programme relaunch
Jacqueline Dobson, president of Barrhead Travel, started her career in travel through an apprenticeship scheme
Atlantic Travel marks 30th anniversary with cruise holiday giveaway
The firm – which was crowned Ireland’s number one agency as part of TTG’s Top 50 Travel Agencies 2022 – first opened its doors in 1992
Agents bring back Beyond the Bookings planner for 2023
Third edition of marketing guide for independent agents will be released in October
Travel demand resurgent in July despite 'mad' pricing
Sales back on track, say agents, after June blip as supplier wait times and airport disruptions ease, albeit with pricing and availability headwinds on the horizon
Virtuoso: 2023 could be "even bigger" than 2019
The global luxury network announced a series of positive sales updates at its Travel Week event in Las Vegas
Jet2 chair warns inflation and economy may hit selling prices
Record inflation and grim outlook for UK economy will impact holiday sales, says Philip Meeson
'To make it to our first birthday feels like a real achievement'
An agency born of the pandemic, Cruise Room founder Robbie O’Grady tells Will Payne about building on year one success
Agent diary: Susan Dearing from Designer Travel

This year marks a decade since I joined Designer Travel. I started in the travel industry 23 years ago, and it’s the best place I’ve ever worked.

I work from home in Northampton and, this month, as always, most bookings have come from repeat customers and recommendations. Clients tell their friends I arrange their flight seats and boarding passes and email their hotel to get something extra included. These things make it special, and they see the value in booking through me.

Hays agent 'shocked' after winning car in company prize scheme
Richard Farmer was chosen as the first winner of the agency’s Big Hays Travel Thank You initiative
Every setback 'makes the travel agent all the more important'
The industry has plenty to think about thanks to the ongoing airport chaos, but agents believe it’s a chance to truly convey their value to consumers
Blue Bay homeworking arm plots growth as it marks first birthday
The agency wants to increase its team of Personal Travel Consultants from 25 to 30
Adventure Tours UK to up trade focus as travel recovers
Established in 2018 by Clare Copeman and Jim Gaffney, the firm offers multi-day active adventures across the UK from four to 14 days
Revells Travel looks to growth and best year since launch
Jamie Revell is reuniting with a school friend and former colleague in his luxury agency
TTNG launches new marketing campaign to 'bring the fun back to travel'
The campaign will offer agents printed window display materials for retail stores, including a personalised banner with the members’ business name
Chloe and Liam trust to benefit from charity football match
The annual Chloe and Liam Together Forever Trust match takes place on Saturday (30 July)
Clia makes 'trade-friendly updates and enhancements' to website
A cruise daily page has been introduced, which includes the latest news and a review of the previous month’s key developments
Demand for agents’ advice soaring post-Covid – Abta
According to Abta’s findings, people are currently 37% more likely to book with a travel professional now than before the pandemic
Agents and airlines risk losing £5.45bn to failed payments, data shows
Research shows a 13.4% of consumer travel transactions fail due to fragmented systems
Agents attracting new customers with lower age profile, Advantage finds
Advantage poll finds 94% of members seeing an increase in new customers
Jet2holidays sees agents move away from tailor-made sales
Agencies are shifting their business models towards mainstream packages, airline and operator’s head of trade tells TTG
Riviera Travel hosts eight agents on Seine fam trip
The group sailed The Seine, Paris and Normandy River Cruise itinerary