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Independent

Travel Matters team takes on Galapagos challenge
London agency’s team is taking part in event supporting Galapagos Conservation Trust
Hong Kong Tourism Board names new point of contact for trade
Adela Liew will be in charge of building relationships with the trade, delivering agent training and managing joint marketing efforts with operators
Agents call on Abta to reduce membership fees again
Agent campaign group Target urges association to halve its membership subscriptions for second year in succession with travel still hamstrung by the Covid crisis
Whitley Bay agency expands to second high street premises
Destinations by John emerges as offshoot of venerable Monkseaton independent, Destinations by George
Abta: Govt must rethink its approach to supporting travel
Association reflects on Commons debate on level of supported afforded to agents during Covid crisis
Facing up to hotel quarantine after a trip to the Maldives
What’s it like to suddenly discover you’ll have to take an unexpected trip – to Costa del Heathrow?
Govt rolls back 'new' travel advice for variant regions
Ministers deny trying to impose local lockdowns ’by stealth’ after quietly updating advice for travel in and out of several areas with high rates of the variant
South Shields comes together again for Chloe and Liam
Town marks fourth anniversary of the death of Westoe Travel apprentice Chloe Rutherford and boyfriend Liam Curry, who were both killed in the 2017 Manchester Arena blast
Westoe Travel's Graeme Brett becomes Covid community champion
Brett, who has run Westoe Travel in South Shields with his wife Joan for the past 32 years, has urged people in his local South Shields community to come forward and get vaccinated
'Our clients need agents' expert guidance at this time'
With the introduction of the UK’s traffic light system, the need for a human travel agent has never been greater write TravelTime World director Jackie Steadman for TTG
Holiday Franchise Company inks mental health partnership
Firm appoints five mental health champions after partnering with Everymind, along with parent Holidaysplease
Agents facing 'safety risk' owing to amber list confusion
Some customers becoming ’irate and aggressive’ when told they cannot cancel trips, finds new research by travel agent campaign group Target
Ex-Cook retail chief Nicki Tempest-Mitchell joins Barrhead Travel
Tempest-Mitchell, a former Cook head of retail, appointed to newly created sales and marketing director role with Scottish independent
Barrhead chief: Testing situation for Scottish travellers 'unsustainable'
Jacqueline Dobson says Scotland’s testing regime, which Barrhead and the SPAA claim is costing travellers twice as much as their English counterparts, ’cannot continue’
Black Opal expands team and takes up new premises
Keri Gee and Louise Vernon join Hale-based sports holiday specialist following closure of Hale agency of some 40 years, Omega Travel, last year
SPAA calls for level playing field on testing costs
Association says government testing portal ’virtually impossible’ to navigate
Qantas to dramatically cut agent commissions
Carrier sets out new cost-cutting measures in expectation of massive annual loss
Abta urges industry to mobilise ahead of key govt debate
Ministers will debate the impact of Covid-19 on the travel industry in the House of Commons on Monday evening (24 May)
Health minister: 'Travelling is not for this year'
Lord Bethell’s comments come just two days after the government allowed international travel to resume, based on the recommendations of the Global Travel Taskforce
Malta teams up with agents for new campaign
Sheffield Travel among partners for island’s Feel Free Again push
Video: Making legal sense of the traffic light system
Join Advantage Travel Partnership legal counsel, Joanna Kolatsis, for a timely deep-dive into the new rules governing the resumption of international travel
Shapps to visit Off Broadway Travel after comments on agents
Agency in transport sec’s Welwyn constituency invited him to drop by after appearing to brand travel agents a thing of the past at a recent government press briefing
Westoe Travel to lead pink and blue tributes to Chloe and Liam
Agency will mark the fourth anniversary of the tragic passing of agent apprentice Chloe Rutherford and partner Liam Curry, who were killed in the May 2017 Manchester Arena bombing
Irene Hays: 'The Godmother and my mother'
They say behind every great man is a great woman, but my dad, John Hays, always said my mum ’isn’t a great woman – she’s an extraordinary woman’