Selling tips

Tapping into the changing mature travel market

Ditch your preconceptions of mature travellers. Debbie Ward asks operators what the demographic really wants.

Airline’s new online training course offers agent incentives

Caribbean Month: Travel trade urged to join campaign

Industry urged to join in month of events to promote the Caribbean region

How to set up a foreign exchange at your travel agency

Foreign exchange can be a great addition to your business from a commission perspective but what should you consider if you are thinking of setting it up? We assess the pros and cons

How therapy dogs are bringing joy to passengers at LAX Airport

LAX airport’s Pets Unstressing Passengers programme brings visitors comfort in the form of its cute and cuddly canines. Director Heidi Huebner tells Abra Dunsby about its success.

Advantage teams up with Silver Travel Advisor for training event

Members will learn how to make the most out of the lucrative sector

Bangkok's best offerings for a short stay

Bangkok’s heady mix of gastronomy, nightlife, and culture, means it pays dividends to have ideas at hand when factoring in a city stay

Clia confirms 2019 UK conference details

Cruise industry to meet at Southampton for annual Clia event next May

How to profit from a television appearance

Whether you’re a homeworker or a high street agent, appearing on television can boost exposure and help with sales

Top reads to boost your business know-how while self-isolating

As we hunker down to self-isolate during the coronavirus pandemic, there’s been no better time than to curl up with a good, motivational book. Abigail Healy asks travel stalwarts to recommend books that will provide inspiration during these testing times.

Preferred Hotels & Resorts' top hotel picks for LGBT travellers

Israel, Jordan and Egypt: A regional update

Strong growth from the UK is helping to put Egypt, Jordan and Israel in the spotlight for the right reasons

Seven things to book in the Caribbean now

Bite-size news about sleep workshops in Grenada, underwater photography in St Lucia and Dominican Republic villas

Why Istria is Croatia's must-visit region

Pretty coastal towns, ancient ruins and an impressive culinary scene: Istria has plenty of strings to its bow, says Abra Dunsby.

First Class Holidays invites agents to sign up for ‘First Class Fridays’

Agents can take advantage of weekly lead deals from the tour operator and new marketing materials, which will be mailed out every Friday

Helping clients make greener choices

Travellers are waking up to the importance of sustainable travel, and it will become increasingly important for agents to keep abreast of the key issues. Abigail Healy looks at how four sectors of the industry are tackling them.

Why agents should consider brand colours when marketing to clients

Colour psychology consultant and trends forecaster June McLeod explains the importance of colour when agents are building a new brand, or rebranding an existing business.

Visiting South Africa's Western Cape post water crisis

Cape Town is a mainstay of most South African trips but how has the city been affected by this year’s water crisis? Karl Cushing reports from the Western Cape gateway and finds a city and region in fine form.

Go for sales gold

Sales coaches Bob Morrell and Jeremy Blake of Reality Training suggest ways of winning new customers and increasing booking value and frequency. By Pippa Jacks

Highlights and updates on travel to Africa from Indaba 2018

From South Africa’s ambitious growth plans to exciting new developments in Zimbabwe’s tourism industry, Karl Cushing highlights key updates from Indaba 2018.

Feeling groovy on a 1960s tour of London

From Jimi Hendrix’s flat to the Hard Rock Cafe’s vaults, Musical Heritage London’s 1960s-themed bus tours aim to preserve the capital’s musical legacy. Andrew Doherty reports.

Showcasing a different side to Tahiti

The Islands of Tahiti are promoting a more affordable, adventurous and accessible side in 2018, finds Abra Dunsby.

Pitching paradise after a fam to the Cook Islands

Reaching the Cook Islands from the UK may seem a bit of a slog, yet agents on a recent fam tell Andrew Doherty the island’s rustic charm more than makes up for the long journey.

Inauthentic agents will end up like mass-market Italian restaurants

When I need reminding of the magic of the high street, I invariably think of pizza...