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Selling tips

Mystery Shopper's seller of the week: Nikki Weir, Thomas Cook
This week we staked out Wokingham, bound for Fiji with £9,000 burning a hole in our pocket
Mystery Shopper's seller of the week: Donna Woodthorpe, Spalding Travel
This week we went undercover in Spalding, Lincolnshire, where our winning seller scored very highly
Meet the Rep: Attraction World's Emma McLeese
Attraction World’s Emma McLeese likes to throw on a onesie and eat gherkins while extolling the virtues of pre-booking
Social media tips and how to avoid alienating customers
Experts offered advice at the Global Travel Group conference as it was revealed 88% of Global agents have a Facebook page
A wild weekend in Guernsey
Forage and feast your way around Guernsey’s coastline – Chloe Cann serves up a taste of a long weekend on the rugged Channel Island
On a high in New York
New York, the city of reinvention, has plenty to keep repeat visitors entertained. Katherine Lawrey checks out newer product and old favourites
Mystery Shopper's seller of the week: Expedia
This week we went undercover in Chard, Somerset, looking for the best weekend break in New York City
St Lucia's Rendezvous introduces Summer Tryst concept

What was the inspiration for Summer Tryst?

Mystery Shopper's seller of the week: Yvonne Matthias, Travelplaces
This week we went undercover in Mold, Flintshire booking a US national parks tour
Selling Power: Packaging stunning Queensland
Agents share their take-home tips for selling the state
Celebrity Cruises and Ben Fogle's top tips for selling Abu Dhabi
Celebrity Cruises and Ben Fogle have teamed up to compile top tips and training on Abu Dhabi as a destination
Exploring the wilds of enigmatic Dominica

The 20-seater aircraft shakes us like dice in a cup as we approach the island. We’ve been struggling through thick fog for 15 minutes when the mist dissolves to reveal rugged green peaks soaring out of the sea, like a mysterious Jurassic Park-style lost world. 

“Welcome to the Nature Island,” the flight attendant chimes as we rattle towards the landing strip. With peaks up to 1,400 metres above sea level, Dominica is one of the most mountainous islands in the Caribbean, earning it the name Waitukabuli – “tall is her body” – in the indigenous Kalinago language.

Mystery Shopper's seller of the week: Virgin Holidays
This week we went undercover in Ballymena, County Antrim booking a week’s getaway in Tobago for two
Mystery Shopper's seller of the week: Amy Mitchell, Hays Travel
This week we went undercover in Yeovil where our chatty winning seller set up a good rapport
Meet the Rep: Claire Hills, Gold Medal & Travel 2
Whether she’s grooving to 80s funk or parading around with rubber chickens, Claire Hills, key account manager, Gold Medal and Travel 2, talks about the wonders of life on the road
River cruise: APT's operations manager Trish Bannon reveals all
’Trish, help, we left part of the gangway in Bonn’… the unusual situations that a river cruise operations manager has to deal with
Meet the Rep: Air New Zealand's Paul Scott
A diving novice with an Achilles’ heel for a Nando’s, Air New Zealand’s leisure account manager Paul Scott is eager to spread the word about the Kiwi flag carrier
Mystery Shopper's seller of the week: Victoria Hollings, Hays Travel
This week we went undercover in Darlington booking a minibreak for two to Ras Al Khaimah
Zorbing, salsa and 'walking rugby': Bourne Leisure details the new ways to sell to the mature market
Cash-rich and time-rich, baby boomers could be your most lucrative market
Cruising the Mekong with Viking
Think a river cruise is about sitting and watching the world go by? Not on a Viking cruise, which takes John Honeywell to the heart of the action on the Mekong
Greece and Cyprus: Birthplaces of legends
From the grandeur of the Acropolis to the bustling streets of Athens, Greece has something to offer everyone
Sales tips for Club Med ski breaks
Agents on a recent Advantage ski trip to the Alps experience Club Med for the first time
A ghost tour of Cork
Ghouls, forts and Charles Dickens – Pippa Jacks is enthralled by Cork, Ireland
Mystery Shopper's seller of the week: Paul Knapper, Spires Travel
This week we went undercover in Deansway in search of a Cyprus break - the winner pulled in a top score