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Agent's quirky 'crystal digging' experiences for kids sparks family booking boom

Interview
Dea Jusufi
12 February 2026

An agent has secured a steady stream of new family bookings thanks to her secondary business – a “crystal digging park” and children's activity area located just a two-minute walk from where she works.

Headshot of Pebbleshore Travel owner Rachel Dartnall-Smith
(Credit: Rachel Dartnall-Smith)

Dartnall-Smith started her career under The Travel Network Group's homeworking arm, Independent Travel Experts (Credit: Pebbleshore Travel)

Scarborough-based Rachel Dartnall-Smith worked as cabin crew before setting up with The Travel Network Group's homeworking arm Independent Travel Experts and later jumping into retail – motivated by a desire for post-Covid “reset”.

“All I was selling during Covid was afternoon teas – it was completely dead,” she told TTG. “My son Harry had started secondary school by then too so I had a bit more flexibility.”

In April 2022, Dartnall-Smith opened her first store – Pebbleshore Travel – based in Scarborough Market, and found herself without much competition in the aftermath of the pandemic.