Tania Nash, of Well and Truly Travel, is currently staying at Sandals Ochi in Ocho Rios, Jamaica, with her husband to celebrate their 25th wedding anniversary along with a group of four friends.
The travel agent of 29 years told TTG the time spent indoors had been "mentally taxing" but said the "amazing" hotel staff, the "outstanding" food and games of Left, Centre, Right in the room with other guests had helped.
She said: "I will never stop selling the Caribbean in storm season. I've been here many times. There's a gentleman here who has been coming to Jamaica for 29 years on the spin. The same week, every year. He has never experienced anything like this."
Nash said she had sold "a few" Jamaica trips this year to Grand Palladium in the north-west of island and Sandals Ochi, where she is currently staying.
"Jamaica is not my top destination, but I've sold a few this year. I love selling it," she said. "I sell more trips to Canada and Australia and New Zealand."
Nash and the other 229 guests at the hotel are currently helping to clear up the debris at the hotel following the category 5 hurricane.
The full extent of the devastation on the island is unclear with some areas inaccessible.
When asked how her group were feeling after four days indoors, Nash said: ""It has been a long time. Everyone went to their rooms because it was safer. Our rooms have hurricane glass. The top floor took an absolute battering but we're on the third floor luckily.
"The hotel staff started boarding up the buildings on Saturday. At that point, they did not want us to walk far.
"Hurricane Melissa was meant to go straight over us but it shifted west towards Montego Bay. That is why the airport is badly damaged.
"The worst thing for us was the mental side of things."
Nash revealed she had not been warned about Hurricane Melissa before arriving on 22 October. She first learned of the storm when she had chance conversation with another hotel guest who had received a letter under his door the evening before Nash and her group arrived.
"We had no idea what was coming," Nash added. "It's been mentally taxing."
Nash has already started to organise hers, her husband's and the rest of her group's trips home. Four loved-ones will fly home via Miami with British Airways and American Airlines.
British Airways offered Nash and her husband a direct flight on 12 November but the pair are currently looking at returning to the UK via Toronto with WestJet next week.
