A luxury advisor hit Gold status at Travel Counsellors on the same day Heathrow Airport closed – despite only joining the homeworking agency eight months ago.
Nathalie Adams woke up on Friday morning to the news that London’s largest airport had been shut for the first time in 14 years. The closure was ordered after a major power outage caused by a nearby fire, disrupting more than 1,300 flights and leaving hundreds of thousands of travellers stranded.