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Dame Irene Hays: ‘We know what’s happening – we live and breathe travel’

Government
Ilaria Grasso Macola
3 April 2025

Dame Irene Hays has never been more motivated. “We know what’s going on in the travel business day in and day out," Hays Travel’s chair tells TTG. "We’re living and breathing it."

Fingers on the pulse: Jonathon Woodall-Johnston and Dame Irene Hays (Credit: Hays Travel)

It’s late afternoon, and Dame Irene, Hays Travel’s chief operating officer Jonathon Woodall-Johnston and I are meeting in the restaurant of the stately Carden Park Hotel and estate following the annual Hays Travel Independence Group (IG) conference.