The EU has laid out how it proposes to strengthen passenger rights, with a shake-up to its package travel rules set to provide travellers who book through an agent greater protection.
The European Commission started working on the rules in early 2016
The European Commission will reinforce existing mobility legislation by improving reimbursement rules for passengers, as well as strengthening enforcement mechanisms designed to hold operators and suppliers to account.
Under the revised Passenger Rights Regulation and the 2015 Package Travel Directive, travellers who buy their tickets through travel agents will have more clarity on who will reimburse them, while passengers accompanying people with disabilities will travel free of charge.
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