InteleTravel’s UK boss Tricia Handley-Hughes has fired a warning at industry critics who accuse the company’s homeworkers of running “side hustles” rather than legitimate travel agency businesses, and insisted the disruptor – and its model – is here to stay.
InteleTravel UK managing director Tricia Handley-Hughes has defended the agency's business model
Speaking at the Institute of Travel and Tourism’s Leadership dinner on Wednesday (9 April), Handley-Hughes – InteleTravel’s UK and Ireland managing director – revealed she had been “shocked” by the social media backlash towards InteleTravel agents after she joined the company in 2018.
However, she insisted that after many sleepless nights, she had learnt to ignore the “energy sappers” – even though she initially took the online attacks “very personally”.
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