P&O Cruises and Cunard have outlined an interim cancellation policy aiming to offer customers “ultimate flexibility” amid the coronavirus crisis.
All guests with existing and new bookings on sailings departing before 31 August 2020 can now cancel up to 48 hours prior to departure.
Cancelled bookings will receive a future cruise credit equivalent to the cancellation fees, while refunds will be given on any remaining monies paid.
Credits may be redeemed against any sailing until the end of March 2022 (on bookings made before 31 December 2021).
The credit is non-refundable but may be used on multiple sailings and is fully commissionable to agents.
Agent commissions will be protected on the cancellation fees.