Royal Caribbean Cruises Ltd (RCL) has added a new "selling beyond Covid-19" training suite to its online agent hub, RCL Cares.
The training is designed to help agents maximise cruise sales across RCL’s brands as the world emerges from the coronavirus crisis.
The six modules cover science, psychology and change management, and also include teaching on the effects of previous crises and recessions.
Training modules are interactive, and video-led. RCL expects the programme to take around 90 minutes to complete.
Its key takeaways are applicable to sales of Royal Caribbean International, Celebrity Cruises, Azamara and Silversea product.