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Spa Travel credits 'always around' mentality for confidence to cut staff hours as it celebrates 45 years

News
Rob Gill
12 August 2025

Change may be scary for many people, but it’s something that Spa Travel owner Paul Dayson continues to embrace, as his agency marked its 45th birthday with a major roadshow for clients.

Spa Travel team shot

Spa Travel boss Paul Dayson with his team outside the Boston Spa agency (Credit: Spa Travel)

The high street agency has been in the same building in the West Yorkshire village of Boston Spa since Dayson set up the family business with his parents back in 1980.

And While the bricks and mortar may not have changed in those 45 years – the family bought the freehold back in the 1980s – the same cannot be said for travel itself.

“The industry has changed so much since 1980 when you had the start of computerisation and we were testing [information retrieval service] viewdata,” Dayson told TTG. “I’ve always been very forward thinking and looking at what comes next.”