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Targeting over-50s market brings extra responsibilities

Marketing
Sophie Griffiths
8 December 2017

Companies marketing to the over-50s should remember their legal duties and responsibilities, a specialist lawyer warned delegates.

Elderly couple by the sea by Nathalia Bariani, Unsplash

Joanna McLachlan, associate partner at Plexus Law, advised agents and operators that “targeting holidays for the over-50s brought additional responsibilities”.


She advised delegates to revisit the Package Travel Directive, which details companies’ obligations to customers to ensure that descriptions of packages are not misleading.


For companies targeting the over-50s market she questioned: “Have you considered the layout of a property? Have you thought about mobility issues – whether a property is located on a hill for example, and does it have lifts?”