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The agent getting her face out there – on the side of the local car wash, plus 8 other TTNG business tips

News
Harry Kemble
16 June 2025

Hundreds of members of the Travel Network Group (TTNG) descended on Romania’s cosmopolitan capital Bucharest for the consortium’s latest conference. TTG’s Harry Kemble was there to capture the mood.

Richards (second from left) spoke on the members panel at the TTNG conference in June 2025. (Credit: Alex Maguire/TTNG)

Triangle Travel boss Rob Kenton makes his point on stage at the TTNG conference in Bucharest (Credit: Alex Maguire/ TTNG)

Running a business is about trial and error; at the conference, TTNG invited six agency bosses up onto the stage to outline what had and hadn’t worked for them in recent months.The takeaways were revealing, candid – and occasionally astonishing.

The expert panel featured Tricia Conroy Smith, owner of Off Broadway Travel; Rob Kenton, managing director of Triangle Travel; Tivoli Travel director Jo Richards; JF Travel director, Jonny Fielding; Clare Stege, owner of CLS Travel; and Mark Swords, co-founder of Swords Travel.