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When to open a second shop? Agency owners share their tips

High street
James Chapple
24 February 2025

It’s one of the toughest decisions any high street agency boss will ever have to make, and it’s critical they get it right – so just when exactly is the right time to open a second branch?

TTG spoke to nine agents who know a thing or two about opening a second shop

Take Darren Owen, who opened Snowdonia Travel’s first branch in Colwyn Bay in 2019; after sensing heightened demand for agent services following the pandemic, he went and set up in nearby Prestatyn last year.