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'It took me seconds to say yes!': Lynsey Jones on her 'shock' redundancy and new start with Ambassador

Balkan Holidays’ head of sales’s professional world came crashing down in April 2025 when she was made redundant but she is now back doing what she loves the most – helping agents sell more holidays

Travel Chaps owners joined by new staff and supplier reps for official shop opening

Matt and Ashley Phillips, whose background is in hospitality, joined the travel industry during the pandemic, setting up their agency with Not Just Travel

'We can move forward': Baldwins Travel's Tricia Lester joins Ashdown Travel along with nine colleagues

Surrey agency Ashdown Travel approached Lester on LinkedIn ’a couple of months ago’ before revealing plans to add two branches and recruit more staff

Halstead Travel owner's video interviews see her win funding for first retail shop

Arline Sloan will launch Halstead Travel on the high street in September for the first time, eight years after setting up the homeworking brand

Quark 'in conversation' with shipyards and operators as search for new ships gathers pace

The three-ship expedition line insists any vessel that joins the fleet will carry fewer than 200 passengers

Quark plans to invest more into 'pivotal' UK market as need to educate agents intensifies

The polar-only line promises to ’stick to what we’re good at’ and not diversify its product range by offering sailings in the Med or Galapagos

Ponant adds second catamaran to boutique 'Spirit of Ponant' fleet

La Desirade joins the Spirit of Ponant programme, offering seven- and 14-day voyages exploring southern Corsica and Sardinia

Indus Experiences rewards agents with extra commission to mark 30th anniversary

Celebrating a 30th anniversary is a big deal, but it doesn’t always have to involve having a party.

So instead of holding a birthday bash, family-owned operator Indus Experiences decided a better way to mark the milestone would be to reward agents with enhanced commission to thank them for their support over the past 30 years.

Perfect Getaways confident of sales boost from first supplier training day ahead of 'really big lates'

Suppliers were able to meet all 45 of the Merseyside agency chain’s staff at the event on Monday, which coincided with the launch of its latest consumer brochure

HX's sales chief shares vision to retain claim to being 'UK's top expedition cruise line'

Line’s vice-president and managing director, Europe and global sales enablement tells Harry Kemble how the expedition line’s protracted separation from Hurtigruten Group has finally left it in charge of its own destiny

Luxury agency reveals ‘off the charts’ response after client appreciation event

Elite Travel Boutique is already reaping the benefits of hosting an exclusive lunch for its top customers

Once they saved lives, now they sell dreams – meet the emergency workers who have become travel agents

Andy Flynn, Lee Collier and Wendy Dunford share with TTG the stories behind their switches from years of frontline service... to frontline travel sales

High-end homestay brand launches time-saving tool for luxury travel advisors

Onefinestay will give the 30,000 advisors it works with around the world exclusive access to its new booking portal.

Specialist line's sales chief: 'Expedition cruise market is at its limit'

The one-ship expedition line often calls into the UK as it repositions its Sea Spirit vessel from Antarctica to Arctic, which gives agents a chance to explore onboard

Poll: was bringing in a curfew the right move for Marmaris’s tourism sector?

A new set of nightlife rules in Marmaris, Turkey, have been introduced but former Anatolian Sky boss Akin Koc isn’t sure they will have the desired effect

Thorne Travel hopes to shed ‘homeworking’ tag with new venture

The Scottish agency with three branches hopes to attract agents to its Lifestyle Travel Expert programme

'Don't take no for an answer' Ex-Uniworld sales exec reveals why she fights for her colleagues

Emily Holmes, who is on the autism spectrum, was once told she did not have the personal skills to handle customer calls before later going on to manage a call centre team

Luxury agents share red flags for a time-wasting client

From price matching to upgrade demands, these are luxury advisors’ biggest turn-offs when dealing with potential customers.

Restaurateurs turned homeworking travel agents make jump onto the high street

Travel Chaps co-owner Ashley Phillips tells TTG why he and husband Matt decided to take their business out of their home

Exsus names top agents for 2025 as trade sales continue to boom

The luxury tour operator hosted its annual Travel Agent Awards ceremony in London on Friday, marking the fifth edition of the celebratory event.

‘I booked a couple to Brazil – now they live there!’: 5 times agents changed their clients’ lives for ever

TTG has challenged readers up and down the country to share the best ways in which they had an impact on their clients, showing that travel agents can change lives for ever – not just for the duration of a holiday

Friends unite to bring a travel agency back to their high street and continue town’s revival

Jeff Ford-Foyne, one of Dee Travel’s four directors, came up with the idea of opening a travel agency in Shotton after working as a taxi driver

The seven habits of high-net-worth clients that agents need to know for 2025

Carrier has shared original data on its bookings over £100,000, offering key insights into who these high spenders are – and what they want from their travel advisor.

Designer Travel to celebrate record-breaking year at Abu Dhabi conference

The luxury homeworking agency is welcoming more than 100 of its top-selling advisors in Abu Dhabi