High street

Clia makes 'trade-friendly updates and enhancements' to website

A cruise daily page has been introduced, which includes the latest news and a review of the previous month’s key developments

Demand for agents’ advice soaring post-Covid – Abta

According to Abta’s findings, people are currently 37% more likely to book with a travel professional now than before the pandemic

Agents and airlines risk losing £5.45bn to failed payments, data shows

Research shows a 13.4% of consumer travel transactions fail due to fragmented systems

Agents attracting new customers with lower age profile, Advantage finds

Advantage poll finds 94% of members seeing an increase in new customers

Jet2holidays sees agents move away from tailor-made sales

Agencies are shifting their business models towards mainstream packages, airline and operator’s head of trade tells TTG

Riviera Travel hosts eight agents on Seine fam trip

The group sailed The Seine, Paris and Normandy River Cruise itinerary

SPAA urges Scottish travellers to use an agent amid airport disruption

’A travel agent can do what no computer or app can do and can anticipate their clients’ requirements,’ said SPAA president Mike Tibbert

Abta to offer members free sustainability training

Those who take the training before 26 September will be entered into a prize draw

Agents urged to 'challenge' Tory candidates over travel policy

Trade campaign group Target

Exsus to host second agent awards as business 'trebles'

Head of trade sales Neil Sealy said the award ceremony was designed to celebrate agents’ achievements

Stewart Travel 'fixed on the future' as agency marks 50th anniversary

“We’re not 50 years old – we’re 50 years young,” director of retail Linda Boyd tells TTG

Major Travel reveals new mobile booking tool

The trade-only tour operator has also announced a new competition to launch alongside the platform

Jet2holidays reveals new campaign to boost agent sales

The nationwide event will be supported by a social media campaign across Facebook and Instagram

Agency's training incentive nets £1m cruise sales in 10 weeks

Nearly 80 of Designer Travel’s 110 agents signed up to the initiative, which the business had hoped would double its 2019 cruise turnover by the end of the year

Agent and operator scramble to save clients' holiday at 5am

Triangle Travel and Typically Holidays scrambled to find a replacement flight for two clients after their BA service to Pisa was cancelled three hours before it was due to depart

Hotelplan trade team to help agents with everyday chores

In a bid to alleviate the pressure of everyday tasks, the team will help its trade partners organise the back office, sweep the floor and make the tea

New Explore giveaway offers agents a prize a day in July

Every day throughout July, the operator will give away a prize at random to one agent that books any of its 450 sustainable small group trips

Newmarket launches 2022-24 escorted touring brochure

The new Holidays and Tours Collection 2022-24 is available now and includes nine new escorted tours

Newmarket reports uptick in long-haul agent sales

Popular tours include Peru, Ecuador, the Galapagos Islands, South Africa, and Kenya

TTNG launches Agent Awareness campaign

TTNG to give agents marketing material urging consumers to book with a trusted retailer

Hays Travel appoints new PTC and events leads

Steph Cope will become the agency’s head of corporate and consumer events and Tanya Cooper has been appointed head of the Personal Travel Consultants

Panache forges student placement initiative with university

The company will work with The University of Central Lancashire (UCLAN) to provide placements for international tourism management students

Barrhead Travel launches cruise training initiative

Cruise Academy is a virtual learning and development programme designed to help bolster the company’s plans to expand its cruise offering

Moment man kicks in agency's door caught on camera

Swords Travel said the incident resulted in a door panel being smashed, causing £220 of damage