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'Much-loved' Toucan Travel boss Terry Thornhill passes away aged 83
The travel industry heavyweight entered the travel industry when he opened his first branch of Toucan Travel in Tadley, Hampshire, in 1982
Travel agencies' green claims to go under the microscope, ad watchdog warns
The UK’s advertising watchdog has warned travel agencies they are being monitored more closely for the sustainability claims they make
Tourism can only be sustainable if it is supported by locals, says Tui boss
Sebastian Ebel’s comments followed a meeting with Spain’s top tourism officials, where popular destinations have faced a wave of anti-tourism protests in recent months
How Iberostar will wow your family, adult and foodie clients
Find out what’s selling well for Iberostar Hotels & Resorts, the resorts to recommend to both families and couples and lots of other exciting updates, in this new short video
Exsus names top luxury agents for 2024 at London awards ceremony
The luxury operator says agents remain integral to its success as trade sales continue to grow
Jet2 brings forward Bournemouth base launch to early February
The first flights to Tenerife will depart on 4 February 2025 instead of 1 April, Jet2 announced on Friday (12 July)
Intrepid Travel creates sustainability handbook for agents to harness their 'power to influence'
The 12-page handbook, designed to empower agents to demystify sustainability topics for their clients, is available from the Intrepid website
Port of Dover turns to AI to cope with ‘exceptional” summer demand
In partnership with Police aux Frontieres, Border Force, ferry firms DFDS, P&O Ferries and Irish Ferries, the port published its operational plan on 12 July
The Big Question: Is it time to rebrand the travel agent?
The value of personal service to consumers came to the fore during the pandemic. Now, in 2024, does the term ‘travel agent’ accurately convey what they do, and how much baggage does it still carry with it?
CAA tells airlines to abide by EU261 after BA crew sickness ruling
The CAA has told airlines they must pay consumers who lodged EU261 claims that depended on the outcome of a case involving British Airways after a flight was cancelled following crew sickness
Strong package pricing is helping Jet2 counter soaring cost increases
The airline and operator on Thursday (11 July) detailed a big rise in package prices last year, which it says has helped offset huge rises in oil prices and other costs – and saw it pay more commission to agents
Lydia Meakin

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Jet2 firms up major aircraft order as annual profits jump by a third to £520 million
Chief executive said the airline and operator’s reaction to headwinds like last year’s wildfires in Rhodes, floods in Skiathos and the August bank holiday ATC outage had contributed to its strong performance
Newmarket trade lead Richard Forde to leave operator and take career break
Escorted touring specialist’s head of trade to step down from his role and leave the business after 15 years
How an app-led start-up caught the eye of agency giant Hays Travel
My Kind of Cruise founder Sefton Monk tells TTG he is keen to ’scale up’ and grow the business he launched with David Rowlinson in 2022 following investment from Hays Travel
Tom Morgan: ‘G Touring has the capacity to invest in and train more agents’
G Touring’s new sales director Tom Morgan, in his first trade press interview since his switch from Riviera Travel, tells TTG’s Harry Kemble about the potential he sees in the group’s Just You and Travelsphere brands – and why he wants to keep working closely with agents
Irish agents hopeful of end to Aer Lingus pilots dispute as pay deal tabled
Aer Lingus pilots employed in Ireland are poised to end weeks of strict work-to-rule action after their union recommended they accept an almost 20% pay uplift
Uniworld unveils £50,000 booking incentive and new brochures
The ultra-luxury river line has released two brochures for 2025 alongside the booking incentive and offered a 10% early booking discount
My day on the road visiting agents with Tui's ‘unicorn’
TTG spent a day shadowing Tui’s new senior trade relations manager Holly Wood to observe the operator’s changing relationship with independent high street travel agents.
Airlines facing potential avalanche of flight delay claims following staff sickness ruling
The Supreme Court has ruled airline staff sickness doesn’t constitute an ’extraordinary circumstance’, opening the door for passengers to claim compensation in the event of a flight delay or cancellation owing to any absence of crew through illness. Gary Noakes reports.
Six ways to experience Singapore like a local
There’s more to this south-east Asian country than neon-drenched Orchard Road, and we’ve got the proof with these brilliant ways to get under its skin.
Robin Hutson set to retire 14 years after founding The Pig
The trailblazing hotelier and his wife, who have a combined 50 years of experience in hospitality, admit the decision to retire was ’difficult’ to make
Ashveer Kewalpershad

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TTG VV Fest 2024: Until next time!
TTG and Virgin Voyages round up what’s coming next, from competition winner announcements to additional training opportunities and events.