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Covid decimated travel – a seismic shock on a whole new scale compared with the impact of the September 11 attacks and the Gulf War.

But in January 2020, there was no inkling of what was to come; agents made hay during what they described as “manic peaks”, uninhibited by the collapse just a few months earlier of Thomas Cook or Boris Johnson’s storming to power. With Johnson, on 31 January 2020, came Brexit, whereby TTG warned of additional visa rules from January 2021, something still to happen.

All are long-standing in the world of travel, despite falling into the industry by chance, or "making do" with being an agent after being told that 17 was “too young to work in an airline”, or making travel their mark in a career change. But the common theme among them is that they wouldn’t do anything else, and a career in the industry remains as fulfilling and remarkable as it did when they started out.