Topics

Why ‘uncool’ email still has a vital place in agents’ marketing arsenal

Most dismiss email marketing as ‘dated’, but it is still pivotal for building an emotional connection with customers, We Are Llama’s Lisa Edwards-Webb writes for TTG

British Airways suspends Tel Aviv flights after aircraft turns back

BA flight 165 is heading back to Heathrow after turning around shortly before it was due to land in Tel Aviv today

Riverside Luxury Cruises agrees to charter two ships to rival line

Uniworld will operate the Victoria and Elisabeth vessels in 2024 and 2025 respectively

Luton airport reopens after blaze rips through terminal car park

The airport announced flights resumed shortly after 3pm on Wednesday

Jet2holidays to launch packages to two new Turkish resorts next summer

Chief executive Steve Heapy said the decision came off the back of ‘strong demand’ for holidays to Turkey

Luton airport fire: 70+ flights cancelled as car park goes up in flames

Firefighters have now scaled back their response on Wednesday morning, but hundreds of cars feared destroyed after fire rips through Terminal Car Park 2 overnight

Eurostar 'lacks resources' to restart London-Disneyland Paris service

Chief executive Gwendoline Cazenave tells TTG the inter-European rail operator doesn’t currently have the resources to reopen some of the direct services its axed during the pandemic

The secret weapon for 'reducing lost counter time' in agencies

Our columnist reflects on the changing landscape of travel retail technology and how digital transformation can optimise the sales process.

Canada’s Air Transat to ramp up services from UK next summer

Commercial director Sonia Kurek said on Wednesday (11 October) she was confident Air Transat would become “the airline of choice” for Canada travels

Expert to reveal secrets to attracting HNWIs online at the Day of Luxury

Want to know the best ways to attract affluent customers online? Find out how at TTG Luxury’s Travel Summit

'Trust us to unlock the new-to-cruise market,' agents urge lines

Bigger fam programmes, more overnight calls and clearer promotions would help the trade break down barriers for first-time cruisers, agents tell Harry Kemble

Tui to launch Kenya beach programme this winter

Tui has put a beach stay programme in Kenya on sale, making the country its 15th long-haul destination

The top places for your clients to stay, play and explore on Yas Island Abu Dhabi

From award-winning theme parks to world-class shopping, superb dining and incredible accommodation, Yas Island is waiting to welcome your clients

Trade 'integral' to Turkey's prospects, says new tourist board lead

Mustafa Ozkaya pledges to throw the Turkish Tourism Board’s weight behind backing agents

Heathrow boss to hand over ‘solid legacy’ to successor

Outgoing chief executive John Holland-Kaye said on Wednesday (11 October) monthly passenger numbers had surpassed pre-pandemic levels for the first time in September

A&K Travel Group bolsters UK team with new trade sales chief

Jennifer Charlton joins the luxury travel company from American Express Global Business Travel

Emily Rutter joins expanded Exsus Travel team from Elegant Resorts

Exsus Travel sales director Sinziana Renciuc said Rutter’s ’deep industry knowledge’ and ’passion for creating exceptional travel experiences’ aligned with the company’s vision

Luton airport fire: Flights suspended after huge fire rips through car park

Flights suspended until 3pm on Wednesday (11 October) owing to ’significant fire’ in Terminal Car Park 2, with passengers told to stay away

Watchdog comes down on Accor over influencer's TikTok 'ad' for The Savoy

Accor rapped by the UK’s advertising watchdog after influencer Lydia Millen posted a TikTok of her stay in London’s The Savoy in November 2022 without labelling it as an ad

Israel: airlines and operators respond to Middle East crisis

Several tours have been diverted or cancelled, while a number of carriers will no longer serve Israel for the foreseeable future

Cruise lines halt calls amid deadly Israel-Hamas conflict

Handful of lines set out plans to amend itineraries following resumption of conflict in the region

Lebanon becomes off-limits following new FCDO advice

The FCDO has issued new advice about Lebanon following escalation of the Israel situation

How Palma is using gastronomy to appeal to luxury travellers

Palma has set its sights on targeting more high-end luxury clients, unveiling a new gastronomy-focused initiative with three other Spanish cities

Travel Counsellors enlists TV star for new social media campaign

Sara Davies will travel around Japan for three weeks on a trip designed by Travel Counsellor Cathy Chapman, producing content that will be shared on Travel Counsellors’ social media channels