The new biometric checks will go live at all external EU border points on 10 April after a six-month phased implementation period requiring travellers to register their fingerprints and submit to a facial scan.
These biometrics are then kept on file over a rolling three-year period to speed up transit through EU borders, with the Entry-Exit System replacing manual passport stamping.
'Flexible suspension option'
EES went live last October to mixed expectations, although the rollout hasn't – yet – suffered any catastrophic collapses, but with the summer season approaching, Advantage Travel Partnership chief executive Julia Lo Bue-Said has called for flexibility as travel activity ramps up.
"With full implementation of EES currently expected on 10 April, we recognise the importance of modernising border processes," she said. "But the current rollout raises real concerns for both travellers and the industry."
Abta: Easter break will be 'biggest test yet' of new EU border checks
Lo Bue-Said said EES had presented "challenges" during off season. "Introducing EES during the busy summer period risks compounding disruption at a time when customer confidence is so critical," she continued.
"With this in mind, we recommend proactively introducing a flexible suspension option during peak travel months to help manage operational pressures and ensure a smoother experience for travellers.
"This would allow authorities to properly assess operational pressures, ensure consistent readiness across member states, and increase staffing at key border points before scaling up further."
Lo Bue-Said added it was vital the rollout was completed smoothly in a manner that keeps travellers in the loop. "That means clear communication to travellers, realistic expectations around the adjustment phase, and a coordinated approach that reduces pressure at the busiest entry points," she added.
"Getting this right is essential to protecting the travel experience and sustaining demand at a time when consumer confidence is already being tested by global uncertainty and rising costs."
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