An independent agent says she has "proved the worth" of booking with a travel professional after helping a client obtain an NHS Covid letter ahead of their imminent trip to Malta.
Mel White, director of White’s Travel in Ellerker, East Yorkshire, was faced with a confused customer when the Maltese government suddenly announced it would only accept the NHS Covid letter as proof of vaccination, after previously stating the NHS app would be permitted.
Maltese authorities have reportedly since clarified their decision and are seemingly set to allow the NHS app.
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