In an updated statement provided to TTG, a Ryanair spokesperson said of Simpson’s claims: "These claims are false. Ryanair has no liability or debt to any third party travel agent/operator, who make unauthorised bookings on our website in breach of Ryanair’s terms and conditions. Under EU261 regulation all refunds are due to passengers only.
"All Ryanair passengers who booked via an unauthorised 3rd party travel agent/operator can request their refund via Ryanair’s Customer Verification Form, accessible on the Ryanair.com website.
