The CAA is seeking views from the industry on whether airlines should be compelled to detail figures on their handling of people's mobility aids, including stats on delay, damage and loss.
The CAA is exploring whether airlines should make more disclosures on their record transporting mobility aids (Credit: iStock / Halfpoint)
A consultation is under way, which will run until 19 November.
The CAA said: “We believe being able to access this information would be beneficial to consumers, empowering consumers to make an informed choice about travelling with their mobility aid.”
The authority said the “loss, delay or damage of a mobility aid can have a profound impact on an individual’s independence, particularly if they are unable to use their mobility aid for an extended period” – such as during a holiday.
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