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Interview

Meet the luxury agent who is helping students enter the cruise industry
The Cruise Career Springboard programme has successfully wrapped up for a third year – co-founder Edwina Lonsdale tells TTG why she was driven to promote a pathway to working in the cruise industry for young college students
Luxury travel boss warns AI misuse would be ‘outrage to luxury’
Little Emperors founder Rebecca Masri says AI has benefitted the luxury travel business, but vows it will never replace its human advisors.
The agency using toy turtles to continue their late colleague’s travel dreams
One year on from travel agent Angela Mayall’s sudden passing, and her colleagues are honouring her memory with a cuddly turtle photo challenge
TTNG's new cruise sales director unveils conference and ship charter plans
John Wilson, Celebrity Cruises’ former EMEA sales director, told TTG there’s an opportunity for TTNG to capture a larger share of the cruise market, with ocean cruise currently accounting for nearly a quarter of members’ sales
Designer Travel to celebrate record-breaking year at Abu Dhabi conference
The luxury homeworking agency is welcoming more than 100 of its top-selling advisors in Abu Dhabi
'This is how I go the extra mile for my clients – I go with them on holiday'
It’s the prerogative of most travel agents to go the extra mile for their customers but, in Danielle Falcus’ case, she regularly goes more like 5,000
‘It's comfortable and cosy’: why working from bed is key to this agent’s success
Paula Hansen, co-founder of World Accessible Holidays, lives with a chronic health condition that makes working from an office almost impossible
ECN chief cautions against discounting but won't 'police' members' sales tactics
Trade body’s chief acknowledges discounting is happening in the expedition cruise market, but says it’s not ’part of its mission’ to police lines
Tour operator eases disabled clients’ safari ‘fear factor’ with simple tweak
Enable Holidays says the couple, who had dreamt of going on safari for years, has since gone on to book four more trips with the accessible tour operator.
Cunard ups ex-UK capacity after identifying new-to-cruise 'opportunity'
President Katie McAlister said the 3,000-passenger ship, which launched in Liverpool last year, serves as a ’test bed’ for the line
'I didn't really join the industry to sell travel, but then I began to think – this could have legs'
The founder of Janine Loves Travel tells Rob Gill how she fell into ’a great industry’
Malaysia relying on UK agents to increase tourist numbers, deputy PM says
Malaysian deputy prime minister Dr Ahmad Zahid Hamidi announced the government’s intention to increase the number of UK tourists to the country to 500,000 in 2026
Cruise veteran urges luxury lines to copy Gucci and Armani's pricing strategies
Steve Odell, senior vice-president, international and consumer sales for Regent Seven Seas and Oceania Cruises, revealed Oceania is currently undergoing a rebranding exercise
Travel Village Group to launch new podcast series aimed at bringing 'travel to life'
The Blackpool-based business will invite a mix of guests and employees to share their stories when the first episode airs later this month
'Tui's seeing really strong growth with agents – why would we turn away from that?'
Nearly six months into his new role as Tui’s marketing and sales director, and two years on from Tui’s decision to re-engage the trade, Bart Quinton Smith talks TTG through how Tui is evolving its relationship with independent and third-party agents
Advantage: 'We can be the catalyst for clients seeking quality travel agents'
Advantage’s commercial director John Sullivan and chief executive Julia Lo Bue Said talk TTG’s James Chapple through some of the consortium’s major developments and milestones over the past year, and explain why they’ve never been more optimistic about the consortium, its members and the trade’s future
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Agents to gain India booking boost as Virgin Atlantic signs deal with IndiGo
New deal with IndiGo gives agents access to 36 Indian cities and seamless connections via Virgin Atlantic flights
SeaDream Yacht Club hails 'vital' trade as it looks to gain greater UK market foothold
Tower Bridge raised as luxury mega-yacht arrives to court media
Sail in Greece plans fleet expansion after making waves with the trade
Sail in Greece noted around 70% of customers aged between 18 to 35 booked direct, while around 90% of clients aged 50 and above booked through agents
Travel Counsellor Jodi Kerr explored Route 66 on last year’s Midwest Memories MegaFam itinerary
Eight top tips to help you sell Route 66 ahead of the highway's 100th anniversary
With the centenary of Route 66 marked next year, Travel Counsellor Jodi Kerr shares her advice for selling the iconic highway
'There's little I haven't seen': agent Andrew Rowdon shares his 40 years of learning
Andrew Rowdon talks Ilaria Grasso Macola through his 40-year career in travel, from the internet’s advent to AI (passing through wars, natural disasters and a pandemic)
'He really wants to move the needle': Prince Harry's travel charity chief lays out 50-year vision
In a rare interview, Travalyst chief executive Sally Davey tells Ilaria Grasso Macola why Prince Harry’s sustainable travel charity is focusing on projects that will have a lasting impact over the next 50 years
‘I made more than 20 US bookings using first-hand experience and digital tools’
US road tripping will be in the spotlight next year with the 100th anniversary of Route 66. Gold Medal sales consultant, Josephine Lucht, explains how the Brand USA MegaFam helped take her road trip sales up a gear
HX planning 'statement' fam for UK and Irish agents to mark 130th anniversary
The 500-passenger Fridtjof Nansen ship will be ’filled’ with travel agents, according to global sales chief Nathaniel Sherborne