High street

Advantage rebrands and enhances cruise product 'to change perceptions'

Previously called Cruise Champs, the association has renamed the member community Latitude

Advantage's in-house operator launches new fly-stay and cruise packages

The move comes as Advantage Holidays and Cruise reports an increase in demand for fly/cruise packages

Hays Travel hails prompt return to profit after Thomas Cook acquisition

Hays Travel makes profit despite continued effects of pandemic

Streets behind: How can agencies evolve to reclaim the high street?

As footfall on the UK’s high streets declines, Gary Noakes explores how agencies can evolve to make the most of new legislation and digitisation

Advantage confirms date and location for 2023 conference

The three-night event will be hosted from 20-23 May at the four-star Melia Villaitana in Benidorm

Rentyl Resorts launches trade training programme

Small group sessions will provide updates and selling tips across Orlando brands

Exsus Travel thanks agents for huge growth

Since starting trade engagement, agents have come to generate 85% of the operator’s business

Irene Hays thanks IG members for rallying after husband John's death

‘John always talked about a partnership in profit – for me, since John died, the partnership has been much more profound,’ Dame Irene told the Hays Travel Independence Group conference

Advantage and Aito join forces to bolster government lobbying effort

Advantage boss Julia Lo Bue-Said said 90% of members said they felt ‘under-represented’ in terms of government lobbying

Regent launches new webinar series to help boost trade revenue

The three-part series will be hosted by the line’s executives and offer ‘actionable, data-driven strategies’ to help agents boost their businesses

Hays IG chief urges members ‘not to sell themselves short’

With the group performing well against its targets, head Natasha Marson said members should be careful not to discount to such an extent that it affects their margins

Trailfinders rules out imposing surcharges despite weak pound

Agency issues message of reassurance to clients amid UK’s economic turmoil

Barrhead praised by Scottish parliament for supporting young people

The special motion, originally submitted by Scottish Labour’s Paul O’Kane, was supported by 16 other MSPs

Hays Travel appoints Sukie Rapal as customer engagement lead

She will bring more than 20 years’ experience with her to the new role, which was created to allow Hays to oversee its customer engagement at ‘every touchpoint’

Hays Travel to pay two staff members' bills until March 2023

The Big Hays Travel Thank You initiative was set up to recognise and reward staff and sees all employees entered into a prize draw once a month

Inspire Group gives staff two hours off to help improve mental wellbeing

An extra hour in the morning and one in the evening will help agents and staff improve on their sleep, the group said

At what cost: What do holiday price hikes mean for agents?

New data suggests holiday prices are rising, and agents – and their clients – are feeling the effects. So what does it mean for their hopes of converting post-Covid pent-up demand for travel?

Barrhead Travel to relocate to new Glasgow HQ

Scottish independent to relocate from Oswald Street later this year and will invest £1 million in new listed location in St Vincent’s Place

Firms urged to share cost of living outlook to help lobbying

The survey data gathered will be used to pressure government for more support over the coming weeks and months

Price hikes affecting trade disproportionately, agents reveal

Majority of respondents to TTG’s latest Travel Agent Tracker survey said price increases are among the biggest issues facing their businesses

Holidaysplease brings back Mauritius team trip incentive

The brand’s staff have been set a group sales target to reach by the end of the financial year to secure the holiday

Price hikes slowing conversions despite renewed ‘lates’ demand

‘We can’t always find what the customer wants at prices they’re willing to pay,’ one agent told TTG

TTNG confirms Barrhead Travel move to Advantage

Move sees parent Internova Travel Group bring all four of its UK brands under the Advantage umbrella

APT to host in-person agent training programme

The river cruise and tour operator has partnered with training specialists Bright to deliver the in-person events across the UK