The owner of the Hurghada hotel where Cook agent Susan Cooper and husband John died in August says a report into their deaths produced findings that ‘do no match its stringent quality and safety standards’
John and Susan Cooper fell fatally ill at the Steigenberger Aqua Magic hotel last month but Cook says its independently verified tests ’fail to shed any light’ on the ’still unexplained cause’ of their deaths
The number of UK tourists visiting Spain in the key summer month of July declined more than 5% this year as holidaymakers returned to Turkey and Tunisia
Cook was ordered to pay a family £26,000 after they fell ill at the Steigenberger Aqua Magic hotel in April 2016 - the same hotel where John and Susan Cooper died last week
Peter Fankhauser will meet with prime minister Mostada Madbouly in Cairo following the deaths of John and Susan Cooper, who were holidaying with Cook in the Red Sea resort
Chief executive Peter Fankhauser said it could be another week before assessments of the food, water and air conditioning at the hotel where two Britons died come back
Cook said the move to relocate all 301 guests at the Steigenberger Aqua Magic Hotel was a precautionary measure while it investigates reports of a ‘raised level of illness’ among guests
Susan Cooper, a ‘loyal and long-serving’ Thomas Cook staff member, and her husband John died during their stay at a Cook hotel in the Red Sea resort on Thursday morning (August 23)