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Responsible business

The Big Question: Is it finally time to turn APD into an environmental tax?
Air Passenger Duty was introduced as a ’green’ tax in the mid-90s, but should the proceeds go towards cleaning up travel’s operations rather than general taxation?
Barrhead Travel sets up dedicated menopause support team
Scottish independent’s five-strong team features representation from across the business
'Travel isn't yet as universally accessible as it aspires to be'
Two people with lived experience of deafness reflect on Tui’s introduction of British Sign Language, and how the industry still has some way to go to make good on its accessibility pledges
TTG Media backs new DEI-focused travel media internship programme
Step Up will see two successful candidates join the initiative’s partners for paid internship positions
Overtourism 'a bigger sustainability challenge than decarbonising aviation'
Former Abta chair Martin Brackenbury tells WTM London overtourism has become the industry’s biggest barrier to becoming truly sustainable
Spain looks to reduce destination overload by highlighting other regions
Spain’s focus on growing tourism expenditure over visitor numbers will continue, although the country’s minister of tourism believes there will be opportunities over the next two to three years to introduce new tourists to lesser-visited parts of the country
How do UK consumers perceive green travel?
Demand for more sustainable travel options won’t be driven by consumers and must instead be led by the industry itself
New product, accessibility and strategic marketing key to managing over-tourism, say major European destinations
Creating new product in lesser-known destinations, improving accessibility from iconic tourist hotspots and driving innovation in marketing will be crucial to managing over-tourism in Europe
What you need to know about the rapid rise of ‘slow travel’
Tapping into demand both for more experiential and more sustainable travel, is the slow travel movement about to have a major moment?
Luxury experts reveal how companies can become a brand with purpose
At the 2023 TTG Luxury Travel Summit, an expert panel discussed how luxury travel brands can join the ‘purpose’ movement - and why it matters
Watch: The Iberostar fam trip that went behind the scenes on sustainability
A fam trip to Majorca with Iberostar Hotels & Resorts showed a group of TTG Sustainable Travel Ambassadors what the brand is doing to support responsible and sustainable tourism through its Wave of Change movement
Tui plans reforestation effort in Rhodes following summer wildfires
The announcement comes a few days after Tui presented an extensive reforestation project in Majorca
Former home sec to chair easyJet's new-look accessibility advisory board
New members include Paralympian, entrepreneur and inventor Josh Wintersgill and accessibility consultant and broadcaster Emily Yates
Tourism professionals ‘to play increasingly important role as peacemakers’
Institute of Tourism webinar told travel and tourism will be instrumental in bringing peace and stability to the Middle East and Ukraine over the coming years
'Neurodivergent travellers shouldn't have to pay more to get the right service'
How to make travel more neuro-inclusive and better at serving customers with hidden disabilities will be explored at WTM London next week
How to recognise the signs of burnout – and how to treat it
As agents reveal they are struggling with work-life balance and some even fear they are nearing burnout, what can you do if you fear that’s where you are headed...
'I can't continue at this pace forever': is the travel trade burned out?
Ahead of National Stress Awareness Day (1 November), TTG caught up with some of the agents feeling the burn – and others who are finding their way through
Agents told they may need to embrace AI to attract younger clients
Features such as personalised emails and recommendations are more likely to convince younger travellers to book with an agent according to new research by PwC
Travellers ready to embrace shoulder seasons and year-round holidays – Abta
New research reveals that while 46% of British holidaymakers intend to take a summer holiday over the coming year, some 48% said they would look to holiday in the spring, and 45% in the autumn
Byway Travel introduces carbon labelling as more Brits consider flight-free trips
The slow travel is hopeful the initiative will inspire more people to swap flight-based holidays for rail and other alternatives
Vertical Systems MD Chris North leaves business after 25 years
North hopeful of returning to travel in February after taking a break to spend a period of ’quality time’ with his family
‘Without agents, Exodus probably wouldn't be a household name’
Sam Seward, managing director of Exodus Adventure Travels, talks trade relationships, travel trends and sustainability with TTG ahead of the brand’s 50th anniversary next year
Hays Travel gifts seven employees £2,500 each in latest Big Thank You giveaway
Each of the winners received £2,000 towards a holiday, as well as £500 in spending money
Tui joins govt-led effort to reduce barriers to entry to travel and aviation
Airline and operator joins the Aviation Council, which will meet for the fourth time on Monday (30 October)