The survey also found Library Hotel Collection to be the best small luxury hotel brand, based on customer reviews.
In addition, the survey also analysed performance in specific categories - service, value, cleanliness, rooms and location - and found Belmond Le Manoir aux Quat’Saisons (pictured) and The Langham Chicago to be the cleanest hotels in the world, according to reviewers, scoring 99.6% a piece under that category.
