Analysis

Three airports told to improve disabled access but overall UK picture improving – CAA

Heathrow’s Terminal 3, Prestwick and Edinburgh airports are told to improve the way they cater for disabled passengers in the latest CAA examination of UK facilities

To discount or not to discount? What it's like to sell cruise in 2025

Can you switch-sell to an ocean cruise? How are agents generating cruise enquiries? Find out what it takes to sell ocean cruise to clients in 2025

‘I booked a couple to Brazil – now they live there!’: 5 times agents changed their clients’ lives for ever

TTG has challenged readers up and down the country to share the best ways in which they had an impact on their clients, showing that travel agents can change lives for ever – not just for the duration of a holiday

Cutting down to scale up: could working with fewer suppliers be better for agents' businesses?

Choosing the right supplier for your clients when there are hundreds, if not thousands, at your disposal can be a challenging task; TTG spoke to four agents who have decided the time is right to start fishing in a smaller pool

Can travel embrace AI while retaining its human touch? Plus, 12 other ITT conference highlights

The war for talent, travel’s stand on DEI, and AI’s coming of age were among the key talking points at the 2025 ITT conference in Sardinia this week...

Payday driving booking spikes that could replace traditional peaks, says agency

Increased demand soon after payday has prompted The Personal Travel Consultants to wonder whether the traditional peak booking periods are ending

Quarter of consumers now booking package holidays, according to Barclays' 10-year review

Barclays has identified an upward trend in package holiday demand and spending with travel agents in a report that reviews consumer behaviour over the last decade

‘Accessibility is seen as a hassle’ – now one country is on a mission to drive change

Paralympian Ade Adepitan says too many in travel believe customers with accessibility needs “means extra work”

When they tell you they haven't got a budget, and five other things that make agents scream internally

From impossible demands to disrespectful behaviour, what are clients doing that drives agents up the wall?

All change: how and why travel to Europe is poised for a reset

Despite recent efforts to forge closer post-Brexit ties between the UK and the EU, a new reality for British travellers awaits with biometric checks and visa waivers on the horizon

Jetline Travel’s £4.7 million debts outlined in creditors’ report

Unsecured creditors owed part of the £4.7 million debt run up by Jetline are unlikely to receive any payments, administrators say, with only Barclays likely to receive the full amount owed and staff being the only preferential creditors

A life of luxury? What it takes to be a premium agent in 2025

Should you offer appointments? Are you available 24/7? Find out what it takes to be a luxury agent in 2025

Travel's 'big three' lay their cards on the table as peak summer beckons

With travel’s three largest operators now commanding nearly 50% of the Atol market, the fortunes of the few increasingly shape the environment in which the rest operate. Gary Noakes explores pre-summer trading

EasyJet holidays 'on track' to achieve £250 million profit target early

EasyJet’s in-house operator delivered £44 million profit during first half of the year, up £13 million year-on-year

Tui claims market share gain despite reluctance from some families to book

According to Tui, some families were slow to book summer breaks but that there has been an uplift following the May bank holiday – although with a noticeable switch to cheaper destinations

Tui blames late Easter for increased second-quarter loss but sticks to full-year forecast

Tui has said the late Easter meant a €32 million shift in its profits for the January to March period, but insisted its full-year profit forecast remained on track despite ’challenging’ economies in its key sales markets

Value, culture and ‘destination dupes’: Advantage reveals the trends powering travel in 2025

Advantage Travel Partnership has highlighted the late booking trend among other issues in a state-of-the-nation update issued during its annual conference in Malta taking place this week

‘The demand is there’: is the stage set for travel's biggest-ever summer?

After two major operators opened new airport bases and with Atol capacity reaching record levels, Gary Noakes explores this summer’s package travel trends

Spreading the good word: what opportunities does faith-based tourism present for agents?

It’s seen as a niche market, but religious tourism benefits from a huge client base keen to visit the world’s sacred sites. Ilaria Grasso Macola explores the opportunities for agents

How travel agents can help change 'Disneyland' perception of Spain

Two of Spain’s most sought-after destinations, Palma and Barcelona, have switched to a "less is more approach" to tourism. TTG investigates why it will be beneficial for agents

What made Richard Branson change his mind about Saudi Arabia?

Sir Richard Branson tells TTG he believes the time is right for Virgin Atlantic to start flying to the kingdom, despite its human rights record. Here’s why...

P&O Cruises, Audley Travel, Sandals: all the latest travel trade people moves

Tony Roberts returns to travel with Imagine Cruising, while Carnival UK has named P&O Cruises’s new brand director. Meanwhile, two high-profile figures in the travel trade have left their roles after more than 20 years

What's happened to the family market this year? And will it come back?

The family market has long been a staple for many travel agencies, but a drop off in forward bookings for the summer from families has left agents stumped – and concerned

Poll: Are the days of the printed holiday brochure numbered?

While there remains demand for printed brochures, this comes at a cost in terms of paper and plastic waste – and now Abta has tightened its guidance to agents and suppliers on brochures, so what’s the future for the iconic holiday brochure?