On little more than minimum wage, the reality was I ended up working much longer – and unsociable – hours than I was ever paid to do, and when I really needed the money pre-Christmas each year (as we all do), my hours were reduced to just 11 per week.
Although I will always be grateful for my introduction to travel, working in this environment didn’t do very much for my own self-esteem. Constantly micro-managed, scripted on what to say, what to sell and forever berated over targets, I never really felt valued or appreciated – even when we were doing a great job.